Serving all Businesses, Large or Small!
Specialised Answering Service for your Industry
Your reputation is safe in the hands of Reception 24/7’s phone answering service. Our team of trained receptionists learn all the ins and outs of your business, so they’re always ready to handle your calls professionally and give your customers a quality experience every time they call.
- Appointment Scheduling
- Whether you use your own calendar or some third-party booking software, we can do this for you to arrange your appointments, quotations, client meetings and much more.
- Tailored Scripts
- We can answer your calls differently based on your needs, whether it is a new client, current client, supplier, or even your staff, with your business, we can cater for any occasion.
- Live Chat Support
- We don't just take calls we can also answer live chats on your website should someone visit your page, giving you another way to connect with potential customers.
Property Sector
85% of people whose calls are not answered won’t call back.¹ How much are missed calls costing your business?
We understand that Realtors work around the clock and so do we. Missing a call in the real estate industry could be the difference between a big commission or no deal. Clients looking to buy or sell their homes expect an agent to answer their calls promptly.
Contractors Sector
Answering spam calls wastes tens of millions of hours every year for small businesses.² How much is your employees’ time worth?
We are always ready to handle your calls professionally and give your customers a quality experience every time they call. We help roofers, plumbers, Electricians and Builders, and many more contractors and service industry professionals stay on top of their calls.
Personal Care Sector
Running a busy spa, bustling hair salon, or massage therapy clinic? Our team can offer you a professional answering service for your business.
Our team is familiar with popular booking software such as Vagaro, Treatwell, and other popular health and wellness booking softwares. So we can take your calls as well as book your appointments for you.
Legal Profession
Your time is valuable. Spend time on the important things in your business and leave the call handling to the experts.
We would work closely with your firm to offer a professional answering service for your business. We understand that both Lawyers and paralegals are busy with very important work, and cannot always drop their tasks when the phone rings. Missing a call could be a missed opportunity from a big client or a new deal.
Small Businesses
Trying to juggle all of the tasks you need to do to keep your business running? Having a Professional Answering Service means we can be there for that all important call when you cannot.
We help many small businesses handle their customer support by handling their Calls, Chats, Bookings. Leaving their staff to focus on whats inportant and thats growing the business.
A telephone answering service that ticks all the boxes
Custom greetings and call scripts
We’ll work with you to define how you want your calls and queries answered. Your customers will think our virtual receptionists are in your office.
Message taking
Never miss a business opportunity again! Our call handling team will take messages and deliver them to you via email or SMS.
Call transfer
We’ll transfer calls through to you and your team, and we can even stay on the line to provide the caller’s details and the reason for their call.
Call screening
No more robocalls, telemarketers, or other distractions interrupting your workday! Simply tell us which calls you want us to allow through.
Appointment scheduling
Our live agents can book new appointments directly into your calendar, as well as reschedule and cancel existing bookings.
Lead collection
Tell us the information you need and our experienced receptionists will pre-qualify leads so you can focus on the best opportunities.
Request a free consultation
We’re here and ready to assist your callers! Fill out your contact details and we’ll be in touch to show how we can help take your customer service to the next level.