Live receptionists answering your calls

Make a great impression, every time!

Businesses are built on quality customer service. Get a dedicated team of receptionists to transfer calls, answer questions, book appointments, and more!

Give your customers the experience they deserve

Your reputation is safe in the hands of Reception 24/7’s phone answering service. Our team of trained receptionists learn all the ins and outs of your business, so they’re always ready to handle your calls professionally and give your customers a quality experience every time they call.

Every caller is a VIP
Our receptionists are on-hand when you need us to politely and professionally answer your calls. You can trust us to handle every customer with the same care and attention that you do.
We’ll be your voice
We’ll represent your business by answering every call with a personalized greeting and guiding each customer interaction with a custom script that’s developed just for you.
Real people, no bots
Your customers want to speak to a live agent who understands them and gives them clear answers to their queries. All of our receptionists have native or equivalent English proficiency.
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Never miss a call, never miss a sale

85% of people whose calls are not answered won’t call back.¹ How much are missed calls costing your business?

With Reception 24/7’s call answering service, you’ll capture every lead, book every appointment, and solve every caller issue. We answer most calls in the first few rings so your customers know you care.

¹ Aircall - “Missed Calls: The Real Impact on Your Business”

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We’ll focus on your calls, so you can focus on your business

Answering spam calls wastes tens of millions of hours every year for small businesses.² How much is your employees’ time worth?

So your teams are not disrupted, our receptionists are trained to weed out the telemarketers, robocalls, and unqualified leads. Plans start from just £11.99 per month—a fraction of the cost of hiring in-house.

² Marchex - “Spam Phone Calls Cost U.S. Small Businesses Half-Billion Dollars in Lost Productivity”

A telephone answering service that ticks all the boxes

Custom greetings and call scripts

We’ll work with you to define how you want your calls and queries answered. Your customers will think our virtual receptionists are in your office.

Message taking

Never miss a business opportunity again! Our call handling team will take messages and deliver them to you via email or SMS.

Call transfer

We’ll transfer calls through to you and your team, and we can even stay on the line to provide the caller’s details and the reason for their call.

Call screening

No more robocalls, telemarketers, or other distractions interrupting your workday! Simply tell us which calls you want us to allow through.

Appointment scheduling

Our live agents can book new appointments directly into your calendar, as well as reschedule and cancel existing bookings.

Lead collection

Tell us the information you need and our experienced receptionists will pre-qualify leads so you can focus on the best opportunities.

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Ready to learn more?

Request a free consultation

We’re here and ready to assist your callers! Fill out your contact details and we’ll be in touch to show how we can help take your customer service to the next level.

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